Our ServicesServices

Whether you’re seeking an alternative to a traditional IT department or you just need to expand your existing IT department’s capabilities, we have you covered with a range of expertise.

Core Services

We Have You Covered

Leadership

Technology that doesn’t align with strategy is a deterrent to building and maintaining a competitive advantage.

By focusing on “fit,” we can architect, build, and support technology programs that increase your global efficiencies and improve your margi

Systems

As a remote-first organization, we understand the demands of the modern workforce.

Through the custom integration of best-in-class technologies, we deliver distributed systems that are resilient and secure, allowing your team to focus on providing value to your customers.

Support

We can all use a little help now and then.

While our support specialists maintain multiple, industry-recognized certifications and are ready to engage technical issues at many levels, they’re also kind people with interests outside of tech. Really—we think you’ll like them.

Features

A Sample of Our Offerings

Helpdesk Support

Our helpdesk is available 8 AM - 5 PM, Monday through Friday with emergency, after-hours support for CirrusPro and Enterprise customers.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

Apple Devices

As members of the Apple Consultants Network, our team is certified by Apple to manage your Apple devices according to best practices.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

Linux Workstation

We support most Desktop Linux distributions. As open source proponents, we’re love to promote the use of FOSS on the desktop.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

Windows Workstation

Windows has come a long way. While you may see most of our team rocking macOS and Linux workstations, we know and love Windows, too.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

Networking

From SOHO to Enterprise, we’ll help you design, build, monitor, and manage your networks using industry best practices and defense-in-depth.

Included In:
  • CirrusPro
  • CirrusEnterprise

Linux Server

Whether physical or virtual, we’re ready to support most RPM- and DEB- based Linux distros, including Synology DSM.

Included In:
  • CirrusPro
  • CirrusEnterprise

Windows Server

We’ll help you to migrate away from legacy AD domain controllers, but we’ll still support your crticial, on-prem Windows infrastucture.

Included In:
  • CirrusPro
  • CirrusEnterprise

Domain Management

We provide multi-view, distributed DNS with optional on-prem caching to ensure your tech resources are available and secured.

Included In:
  • CirrusPro
  • CirrusEnterprise

Discovery Report

Our discovery report provides your executive team with an extensive, independent review of your IT policies, systems, and processes.

Included In:
  • ad hoc
  • CirrusEnterprise

Knowledge Base

We maintain an ever-growing body of knowledge targeted to your end users and stakeholders who would rather not open a ticket.

Included In:
  • CirrusPro
  • CirrusEnterprise

Policy Authoring

Shaping best practice to your business, we assist in authoring policy that helps you achieve SOC2, HIPAA, NIST, and ISO compliance targets.

Included In:
  • CirrusEnterprise

IAM

Identity and access management drives our Pro and Enterprise service offerings. We’ll secure access to your key resources.

Included In:
  • CirrusPro
  • CirrusEnterprise

Strategy Meetings

We ask all of our customers to commit to a quarterly strategic alignment meeting, during which we align our services to your business objectives.

Included In:
  • CirrusPro
  • CirrusEnterprise

Training

Whether it’s a 1:1 session or large in-person or virtual event, quality training is an essential component of any IT program.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

Inventory Management

We provide inventory reports to all of our customers. Pro and Enterprise customers also receive network scan results.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

Cloud Service Management

We’ll help you to adopt robust management practices for your private, hybrid, and public cloud infrastructure.

Included In:
  • CirrusBasic
  • CirrusPro
  • CirrusEnterprise

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